Miscommunication is more than a problem in healthcare—it’s a massive patient risk that can cause real harm. A December 2021 report published in the Journal of Patient Safety identified communication failures in 49% of medical malpractice claims between 2001 to 2011. Of those claims, 53...
Ethical behavior refers to the choices you make when no one else is looking, whether at home, in public, or in the practice setting. Unfortunately, there is no black-and-white way to define what behavior is considered ethical or unethical. Ethical behavior hinges on multiple factors, including...
With suicide rates among physicians far outpacing those in other professions, researchers at UC San Diego Health attempted to better understand the job stressors that contribute to the problem. To do this, they reviewed the death investigation narratives from 200 physician suicides collected by...
Heather Frazzetto, CPMSM, had a front-row seat to the radical changes in healthcare since the emergence of COVID-19 in early 2020. Along the way, the industry learned many lessons. For instance, remote work works.
Medical staff and hospital leaders often find it difficult to track and trend behavior problems because medical staff members are reluctant to report improper conduct for fear of retribution. To encourage reporting, reporting systems must respect and protect staff members who disclose other...
Depending on the scope of a centralized verification organization’s (CVO) responsibilities and its delegation agreements, various models and organizational structures can be employed to carry out its functions. The size of the organization and the geographic location of its contracted facilities...
