A healthcare organization’s culture is what drives behavior, which in turn drives outcomes. If the organization as a whole has embraced a culture that encourages adverse-event reporting without punitive consequences, while at the same time requiring the assumption of responsibility when an...
The #MeToo movement has encouraged a wide range of industries that once looked at sexual harassment as “part of the job” to start taking steps to improve working conditions. Healthcare is among those industries that are not only finally recognizing the extent of the problem but looking for...
The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare employees to use or share only the “minimum necessary” information they “need to know” to do their jobs. For example, a coder needs to look at the entire record of a patient’s hospital stay to apply all the...
The percentage of older adults who had ever participated in a telehealth visit rose from 4% in May 2019 to 30% in June 2020, according to the University of Michigan National Poll on Healthy Aging. However, the poll also found that these patients still considered in-office visits more effective,...
The process of a hearing following the medical executive committee’s (MEC) recommendation is an important right that must be spelled out in the bylaws. The hearing process will be explored in depth in four separate installments. This month, we will examine the initiation and notice of a fair...
Credentialing Resource Center Journal - Volume 29, Issue 9
As 2020 launched, healthcare executives had no way of knowing the havoc a novel virus that had emerged in Wuhan, China, would wreak on the healthcare industry. By March 11, 2020, the World Health Organization acknowledged a pandemic was in progress, and COVID-19 began impacting the U.S....
