The saying "If you build it, they will come," applies to baseball fields and malls, but not CPOE. Getting these systems up and running involves a host of challenges, including cost and IT infrastructure, but the most formidable of those challenges is getting the docs on board...
Travel back 100 years, and you will find William Osler, the "father of modern medicine," writing about the physician-patient relationship. The topic isn't new, but it has come into the spotlight in recent years thanks to patients' demands for a more personalized approach to...
Mention to a group of physicians that patients should have ready access to their medical notes, and you will likely hear a gasp (or two). Physicians have traditionally resisted the idea of sharing medical notes with patients, but as patients clamor to be in control of their own health and payers...
Back in 2007, the Institute for Healthcare Improvement created the Triple Aim, which challenges organizations to provide better patient care, achieve population health, and lower costs. Since then, several areas have been identified as barriers to achieving the Triple Aim. First on that list is...
Better Times Hospital is in crisis. The medical staff is deeply rooted in a departmental structure that relies heavily on committees, and few physicians want to serve on them. Joe, the medical staff president, has just finished reading Leading Change by John Kotter and has...
According to a recent Office of Inspector General (OIG) report, Hospital Incident Reporting Systems Do Not Capture Most Patient Harm (http://oig.hhs.gov/oei/reports/oei-06-09-00091.pdf), hospital reporting systems aren’t...
