In a recent Massachusetts General Hospital webinar, Neil Naik, MD, emergency medicine simulation education director at Weill Cornell Medicine in New York City, offered physicians suggestions on how to improve their bedside manner as they transitioned to providing care via telemedicine, which for...
When addressing disruptive physician behavior, organizations must understand an often confusing phrase: zero tolerance. Many medical staffs are adopting a zero-tolerance policy with regard to disruptive behavior, but some hospitals are confused about what exactly zero tolerance entails. This...
The structure of the medical staff office (MSO) depends on the defined responsibilities and functions of the department and the number of full time employees. Define the tasks related to each function and the time required to complete each task. Based on the defined tasks and time, develop a...
MSPs are optimistic that their working conditions will go back to normal once the pandemic is over. Almost 70% of MSPs said they will return to working onsite when it is safe to do so.
The Health Insurance Portability and Accountability Act (HIPAA) requires healthcare employees to use or share only the “minimum necessary” information they “need to know” to do their jobs. For example, a coder needs to look at the entire record of a patient’s hospital stay to apply all the...
