Virtual meetings are a benefit to healthcare organizations with multiple locations. However, this solution also comes with challenges, according to Amy Niehaus, CPMSM, CPCS, consultant for The Greeley Company. For example, it is difficult to read someone’s body language or to...
There is very little direct measurement of the direct effect of peer review on the quality of care delivered, according to Mark Smith, MD, of HG Healthcare Consultants LLC. Smith spoke to the effectiveness of the current peer review system most hospitals have in place during the...
Taking minutes can be a challenge. They should not be a verbatim account of routine discussions, but when they are required for hearings, appeals, and certain other situations, such as a fair hearing process, a verbatim transcript may be required.
Failing to keep peer review information protected could lead to the waiving of peer review protection or jeopardize the confidentiality of the process. Anne Roberts, CPCS, CPMSM, senior director of medical affairs at Children's Medical Center of Dallas, provides the following...
Onboarding can be an arduous process for physician leadership and medical staff service departments (MSSD), even when things go smoothly. More and more, organizations are hearing about the provider experience of onboarding--including their frustration when application turnaround times...
Traditionally medical staff department meetings start late, participants arrive unprepared, discussion focuses on routine business and reports, controversial topics are raised and then left unresolved, and the meeting is monopolized by a vocal few. Is it really any wonder department chairs...
