As a medical staff leader or MSP, at some point during your career, you will inevitably find yourself standing in front of a crowd delivering a presentation. You may be presenting to only five board members or a crowd of 400. Either way, you should have the right tools in your belt if you want...
Credentialing Resource Center Journal - Volume 19, Issue 4
Knowing where your medical staff services department (MSSD) will be in five years is just as important as knowing where it’s been. Experience counts when it comes to drafting appropriate credentialing policies and building reliable working relationships with practitioners. But don’t...
Fine wine might ripen with age, but peer review processes left alone for decades go sour. This is the lesson that Tucson (AZ) Medical Center (TMC) learned when its department-based peer review process became so punitive and ineffective that some physicians stopped performing specific procedures...
Credentialing Resource Center Journal - Volume 19, Issue 3
Healthcare is constantly evolving, and new medical research, drugs, and surgical technologies change how diseases are diagnosed and treated on a daily basis. Patients and healthcare institutions expect healthcare providers not only to be knowledgeable about the latest healthcare advances, but...
Ask any MSP, and he or she will tell you that having the funds available to attend conferences and purchase educational materials, such as books and newsletter subscriptions, is essential to having a well-functioning medical staff services department (MSSD). However, those funds are often the...
Credentialing Resource Center Journal - Volume 19, Issue 2
What secrets do communication savvy MSPs have to share with their peers? The most common techniques are befriending the practitioner’s office manager and using the communication routes—whether phone, e-mail, or face-to-face conversations—that worked before.
The hunger for bilingual nurses is higher than ever due to the growing number of patients in the U.S. whose first language is not English; yet the numbers of minority nurses and those who speak a second language do not match the increasing patient population. For example, Hispanics currently...
Credentialing Resource Center Digest - Volume 9, Issue 2
In the past, most hospitals have relied on clinical data to evaluate physician performance, but more and more organizations are recognizing that skills and knowledge are only a part of what defines a good physician.
Credentialing Resource Center Digest - Volume 9, Issue 1
A medical facility's culture, size, and location (urban or rural) will dictate the specifics of medical staff leaders' duties, but all medical staff leader job descriptions should contain some common criteria.