Last week's "Ask the expert" column addressed when it is appropriate to use perception data to evaluate physicians' performance. But collecting data on hard-to-measure competencies, such as communication and professionalism, can be difficult. Hospitals can collect active and/or passive...
Credentialing Resource Center Digest - Volume 9, Issue 3
Medical staffs that achieve tangible outcomes from their leadership training programs are those that quantify in advance their expected return on investment. When determining how much to invest, consider the following statistics: * Adopting a streamlined fair-hearing process could result in the...
Credentialing Resource Center Digest - Volume 9, Issue 2
Prepare for physician intervention
Dear medical staff leader,
In last week's Tip of the Week, we discussed taking a proactive stance to poor performance. Establishing a series of interventions as soon as a physician's performance appears on the radar screen, although sometimes seen...
Credentialing Resource Center Digest - Volume 9, Issue 1
Many organizations have faced the challenges posed by a practitioner on the medical staff who wishes to rescind a leave-of-absence (LOA). Consider this scenario: A practitioner who has been part of the medical staff for a number of years opts to take a LOA for...
Credentialing Resource Center Digest - Volume 8, Issue 49
My letter this week discusses strategies to address the challenge posed by practitioners who have low- or no-volume at your hospital but who are active at another hospital. The job of assessing the competence of a provider who treats a majority of his or her patients at another facility is...
Credentialing Resource Center Digest - Volume 8, Issue 48
Dear medical staff leader:
It is likely that your credentials committee currently has a reappointment request before them that was submitted by a physician with privileges who rarely-or never-admits patients or performs procedures at your facility. As a medical staff leader, it is...
Credentialing Resource Center Digest - Volume 8, Issue 47
Dear medical staff leader: Medical staff leaders know that quality is at the heart of everything they do. The governing board assigns responsibility to the medical staff for individual physician quality, and the medical staff carries out this responsibility through credentialing and peer review...
Credentialing Resource Center Digest - Volume 8, Issue 45
In my last column I offered a tip for both new and experienced medical staff leaders on the vital connection your medical staff professional (MSP) can bring to you as your "go to" resource on how to perform your job most effectively and with less effort. I received numerous responses from you...
Credentialing Resource Center Digest - Volume 8, Issue 44
Medical staffs often have categories and subcategories to describe the status of physicians who practice at a hospital. However, such subdivision is unnecessary. A medical staff should contain just three general categories:
