Oftentimes, with improvement comes change, and a few years ago, Loyola University Medical Center in Maywood, Illinois, made a big change. In an effort to connect related departments and play to the strengths of their employees, the medical center realigned its revenue cycle, credentialing, and...
Credentialing Resource Center Journal - Volume 29, Issue 12
The American Medical Association (AMA) has adopted new policies recently, including prevention of bullying among healthcare professionals and recognition of racism as a public health threat. According to The Joint Commission, intimidating and disruptive behavior in healthcare settings is...
A study of Press Ganey surveys found that patients gave higher scores to their physicians if they shared the same race/ethnicity. Eighty-eight percent of physicians received the maximum rating on the patient experience survey from patients of the same race/ethnicity. This was compared to 82%...
Credentialing Resource Center Journal - Volume 29, Issue 12
Historically, quality and peer review processes have been developed separately and lived in siloed departments. Yet, oftentimes, the quality department and medical staff services department are doing the same work related to peer review and quality improvement. In his recent webinar, “...
As part of our initiative to highlight the efforts of MSPs everywhere, the Credentialing Resource Center Team is recognizing all-star MSPs in the community by featuring them in Credentialing Resource Center Digest. In our latest feature, we would like to recognize Ann Bottom. Bottom is...